KaryaFlow
Support

KaryaFlow support channels and response targets.

Real humans, and response targets we publish rather than bury. We're in private preview, so these are the targets we hold ourselves to — not contractual guarantees.

Channels

Two ways to reach us.

Email

Reach our support team directly. We aim to respond within the target for your plan.

hello@karyaflowhq.com

In-app chat

Open the chat from inside the KaryaFlow™ product to talk to a real human.

Open in product
Response targets

Faster response on higher tiers.

Starter

Within 1 business day

Email

Small teams getting started.

Most popular

Growth

Within 4 business hours

Email · In-app chat

Teams running daily operations on KaryaFlow™.

Enterprise

Priority, per your agreement

Email · In-app chat · Dedicated CSM

Mission-critical workloads and regulated industries.

FAQ

Quick answers.

How do I report a security vulnerability?

Please email hello@karyaflowhq.com with reproduction steps and impact. We acknowledge within 3 business days and follow the process on our Responsible Disclosure page.

Where can I find product documentation?

Our team will share the relevant guides and references directly. Reach out via /contact and we'll point you to the right resources.

Do you offer onboarding help?

Yes — Growth and Enterprise plans include guided onboarding. Reach out via /contact and we'll scope a plan with you.

Where is my data stored?

We are an Indian company and can tell you exactly where your data sits. Selectable multi-region deployment is on the roadmap rather than in the product today — ask us for the current position before it becomes a requirement for you.

Still need a hand?

Our team can walk you through setup, modules, security, and anything else — just reach out.