How KaryaFlow is built: a shared record layer, an event-driven workflow graph, an AI agent runtime, a modular UI surface, and a typed developer platform.
Each layer exposes the layer below it through a typed interface. You can swap a layer; you cannot replace the contract that holds it together.
One data model across every module. Accounts, contacts, deals, tickets, jobs, knowledge — every record is typed, indexed, and addressable through the same query surface.
Every record change emits an event. A type-safe workflow DSL lets you compose automation across modules without writing glue code.
Agents share the same memory, the same permissions, and the same audit log as the humans on the team. No black boxes, no chat-only sandboxes.
CRM, Sales, Marketing, Support, HR, Knowledge, Voice AI, Analytics. Each module is a typed view of the same record layer — not a separate product.
Everything the UI can do, your code can do. Typed SDKs, REST + GraphQL, signed webhooks, a CLI, and a public OpenAPI spec.
Multi-tenancy, regional residency, integration surface, and observability are not features. They are properties of the platform that every module inherits.
Every customer runs on isolated infrastructure, with row-level security, dedicated encryption keys, and per-tenant rate limits. Cross-tenant anything is impossible by construction.
Active-active in three regions, with regional data residency for EU, US, and APAC customers. Failover is automatic, recovery is measured in seconds.
REST, GraphQL, signed webhooks, CLI, and a public OpenAPI spec. The platform is a product. Integration is not a side feature.
Every agent action, every workflow transition, every API call is logged with the same correlation id. The debug surface is the audit log.
Every layer above is exposed to your code. Typed SDKs in TypeScript and Python, a REST + GraphQL API with cursor pagination, signed webhooks with replay protection, and a CLI that does the work your scripts would otherwise do.
// List contacts created this week
const contacts = await karya.contacts.list({
filter: {
createdAt: { gte: oneWeekAgo() },
},
sort: "-createdAt",
limit: 50,
});
// Trigger an agent on the same record
await karya.agents.run("qualify-lead", {
contactId: contacts[0].id,
playbook: "inbound-demo",
});The platform is a product. The architecture is the API. Whatever the UI can do, your code can do — and the contracts don't change under you.